Client Operations Project Coordinator

London, England, United Kingdom · Client Operations

Description

7digital is transforming the listening experience for music fans, like you. Our robust, scalable digital music platform and flexible APIs are used to power comprehensive music and radio services for leading consumer brands, mobile carriers, broadcasters, automotive systems, retailers, record labels, artists and agencies. Alongside great technology, we offer global music rights, award-winning radio production services, and content management expertise, making us a leading global partner in this industry.


The Client Operations team at 7digital are the first point of contact for our B2B clients, our primary role is to represent the needs of the clients within 7digital and ensure the client is provided with the support they need to develop and maintain their music service. We’re in constant contact with 7digital’s clients to gather their requirements and then work with various teams to manage the build of the client service. We will work with both parties throughout the process, continuing to provide support for our clients requirements and ongoing development across all aspects of their service after launching.


So that we can continue to provide the support we offer to our clients and the quality of the services we build, we need a proactive project coordinator to manage the ongoing development dictated by our client’s requirements. This is a client facing role, where the client’s requirements will be raised into the project coordinator by the wider Client Operations team and directly from our clients. You will be required to log these requests with a range of development teams using dedicated tooling and drive forward the resolution of tasks, issues and projects. You will also work closely with the Product team to ensure development work is appropriately prioritised. It will be your responsibility to ensure stakeholders are kept fully up to date of progress and changes on relevant work.


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